世博会期间参观者服务内容主要有：问讯、物品寄存、参观预约、租赁、导游、导览、走失儿童和特殊群体服务。

During the EXPO, services to visitors include information inquiry, deposit of personal articles, visits reservation, renting, tour guide, lost children information and other services to those with special needs.

问询服务

Information Service

园区内和各出入口处将设置问询处，为参观者提供有关世博园区内的展览、活动、时间和场地安排等信息以及气象、市内的交通、旅馆和餐厅信息等并接收参观者的意见与投诉。

Information offices will be set up at entrances of the Expo park to serve the visitors for their inquiry of information about the pavilions, activities, time schedules and locations, as well as weather, city traffic, hotels, and restaurants. Visitors may give their comments and complaints at the information offices.