向导服务

Direct Service

在主要场馆、交通路口、高架步道上下交接处等区域设置定点和流动的向导员，为参观者提供道路、场馆指引和即时信息查询服务，帮助遇到困难的参观者，疏导人群（流），接收和寻找走失儿童，接收和处理求救信息等。

Specific fixed/unfixed-point service staff will be provided at pavilions, road crossings, and the Elevated pedestrian walk ramp connections to serve the visitors for their inquiry of information about the location of and route to pavilions and other facilities. These service staff will also assist in shunting the pedestrian flows, receiving and searching for lost children, and receiving and responding to requirements for help.