Editor’s note: In December 1st, 2005, The Application for Registration of
Expo 2010 Shanghai was approved by the 138th General Assembly of Bureau
International Expositions. After its approval, The Application for Registration
has attracted extensive attention from all over the world. The Application for
Registration is the legal document on the complete implementation program of
Expo 2010 Shanghai China, and also serves as the fundamental guideline for the
Expo preparation. Therefore, the whole preparation work of the Expo will be the
active implementation process on the basis of the Application.for
Registration In order to make it more convenient for all sorts of people home
and abroad to understand the Application for Registration comprehensively, we
hereby publish the abstracts of the Application for Registration on the official
website of Expo 2010. The following is the “Application for Registration of Expo
2010 Shanghai
9. Preliminary Commercial Operation Program
Expo.com: The Application for Registration of Expo 2010 Shanghai has
attracted extensive attention from all over the world, after its approval on
December 1st, 2005 by the 138th representative members’ convention of the Bureau
of International Exhibitions. The Application is the legal document on the
complete implementation program of Expo 2010 Shanghai China, and also serves as
the fundamental outline for the Expo preparation. Therefore, the whole
preparation procedure of the Expo will be the active process on the basis of the
Application. We here publish the abstracts of the Application for Registration
on the official website of Expo 2010, in order to make it more convenient for
all sorts of people home and abroad to understand the Application
comprehensively. The followings are the “Application for Registration of Expo
2010 Shanghai (Abstract 9)- Preliminary Commercial Operation Program”.
9.1 Principles of Commercial Operation 9.1.1 The Positioning of Commercial
Operation
The commercialization program of the Expo 2010 shall be conducted according
to the Convention and the relevant BIE regulations. The program will provide
various services to meet the needs of commercial operation of the Organizer of
Expo 2010, the participating countries, international organizations and all the
visitors by utilizing the resources of Expo 2010. On one hand, the program will,
by means of standard and efficient operations, develop and enhance the value
inherent in Expo 2010, to draw more attention and participation from more
governments, enterprises and masses throughout the world so as to attain the
objective of making contributions to humankind through Expo 2010. On the other
hand, certain necessary commercial operation will supply partial financial
support for the successful holding of the Expo 2010. 9.1.2 Scope of Commercial
Operation
Commercial operation of Expo 2010 includes the following main items:
l Expo 2010 sponsorship management;
l Licensed products management;
l Event management;
l Ticket sales and marketing;
l Venue leasing in the Expo site;
l Other commercial operations. 9.1.3
General policy for Commercial Operation
Expo 2010 will serve the purpose of promoting social progress and human
civilization and observe the following principles in its commercial operation:
l Non-for-profit;
l Abiding by the relevant articles in the
Convention strictly;
l Being open, fair and just.
9.2 Institutions for Commercial Operation
As the Organizer of Expo 2010, Shanghai Expo Bureau will be in charge of the
planning, organizing and managing of the Expo commercial operation and authorize
the commercial institutions concerned to undertake specific schemes of
operation. All the revenues from the commercial operation will be included in
the operating expenditures of Expo 2010.
9.3 Contents of Commercial Operation 9.3.1 Expo 2010 Sponsorship
Expo 2010 sponsorship will constitute an essential part of the commercial
operation and its revenues will constitute an important part of the total
revenues of the commercial operation.
a. Sponsorship levels
Expo 2010 sponsorship plan has a two-level structure: partner level and
senior sponsor level. The design of the structure not only guarantees the inflow
of funds to Expo 2010, it also provides opportunities for enterprises of
different levels to participate in the Expo. Each enterprise will receive
benefits that correspond to the amount it has contributed to Expo 2010.
Partners are the sponsoring enterprises at the highest level in the
sponsorship system of Expo 2010. Partners provide such support as promotion,
cash, products, service and technology etc.. Besides, it will also become the
collaborator of the Organizer in their own sector in the preparation of Expo
2010. As returns, partners will enjoy the privilege of market promotion awarded
by the Organizer at a global level, exclusive commercial right in certain areas
and the right to become exclusive suppliers. Senior sponsors are the sponsoring
enterprises next only to the partners. They can give support in promotion, cash,
substance, service and technology, etc. As returns, senior Expo sponsors can
enjoy the privilege of market promotion awarded by the Organizer in certain
areas, exclusive commercial rights in stipulated areas and the right to become
the exclusive suppliers appointed by the Organizer.
Besides cash, sponsoring enterprises may provide sponsorship to Expo 2010 in
the form of VIK (value in kind), VIK includes products, service and technology
and is needed by Expo 2010. The use of VIK can help reduce the payout.
Sponsorship revenue will be collected in installment in line with the
cooperation terms with the enterprises. Cooperation fee depends on the
recognition of the enterprise to Expo 2010 brand and the business amount
possibly to be obtained from the preparation and holding of Expo 2010.
Therefore, cooperation fee can be directly related to the time the enterprises
are allowed to use Expo 2010 brand and the duration of cooperation with the
Organizer. The longer the time, the more the revenue. Actual revenue will be
determined by contractual time with the enterprises after the start up of
investment attraction.
b. The selection and management of the sponsors
As the organization of Expo 2010 requires a wide range of products, service,
technology and financial support, sponsoring enterprises shall be selected from
many important enterprises in different industries. The Organizer will evaluate
the enterprises concerned according to the following standards which are not
exclusive.
l Compatibility with the image of Expo
2010;
l Financial potential;
l Advertising/PR expenditure worldwide;
l China affinity/extent of
internalisation;
l Interest in becoming Expo 2010
sponsors.
Any products, service and technology involved in Expo 2010 sponsorship shall
be compatible with the spirit of the Expo and in accordance with the
requirements of preparation and implementation of Expo 2010 and the market
development principles.
The Organizer will set up early warning mechanism and risk guard mechanism in
order to prevent and control the risk in the Sponsorship Plan operation. Should
there be any discrepancies between the practice and the above-mentioned
standards, the Organizer shall have the right to discontinue the relevant rights
the sponsor businesses concerned would enjoy, even after they have been entitled
as the Expo partners or senior sponsors.
c. Benefits for and services of sponsors
The Organizer will ensure that each sponsor receives sufficient rights and
benefits that correspond with its sponsorship investment. The greatest
sponsorship value comes from exclusive marketing and commercial rights, which
will include the use of name and logo of Expo 2010, corporate pavilion building
rights, sponsors club, ticket discount, priority in event sponsorship and Expo
2010 on-site rights. In addition, the partners of Expo 2010 enjoy the priority
to establish corporate pavilions, but the expenses of pavilion building and
operating should be responsible by partner enterprises.
The core sponsorship value of Expo 2010 comes from exclusive marketing rights
and commercial rights. Generally speaking, there will only be one sponsor in
each industry. Industries represented by sponsors in higher sponsorship level
cannot be represented by those in lower sponsorship level. The higher the
sponsorship level a sponsor is in, the more exclusive rights it enjoys. The
exclusivity well embodies the precious value of the Expo 2010 sponsorship and
creates marketing opportunities that will elevate the competitiveness of each
sponsor.
To ensure the rights and interests of the sponsor businesses and safeguard
the image and reputation of the Expo, the Organizer will fulfill the promise to
the sponsor businesses according to the service programs submitted by the
sponsor businesses, and the services they will provide should include those of
pre-Expo period and those during the Expo period. 9.3.2 Licensed Product
Management
Licensed product management plan refers to the management of enterprises that
have been granted a license by the Organizer to manufacture and sell goods with
the symbols of Expo 2010, including the name, emblem and mascot. In paying
royalty fee to the Organizer, licensed enterprises provide financial support to
the preparation and organization of Expo 2010.
The development of licensed products shall focus on the theme “Better City,
Better Life”, and accord with the concept of Expo 2010, at the same time, in
order to maintain the reputation of Expo 2010, product quality has to be
strictly controlled by the Organizer. The products range will cover more than
ten categories, including household necessities, apparel, fashion articles,
stationery, gifts, media products, software, food, etc. It is going to be
complete based on the changes in the market. The majority of such products will
be designed for daily use to ensure that more tourists may experience Shanghai
Expo through the licensed products. Others will be designed as souvenirs and
collections to satisfy the requirements for collection of the tourists and other
consumers.
a. Business models of licensed product management
Licensed product management consists of domestic licensing (the mainland of
China) and international licensing (outside the mainland of China). In
considering various factors such as financial condition, human resources and
geographical location, the Expo Bureau will directly appoint domestic licensed
enterprises and appoint regional licensing agents for the acquisition of
international licensed enterprises.
b. The selection of enterprises
The selection of licensed producers, distributors and agents will be carried
out by the Organizer in an open, fair and just way. The enterprises will undergo
thorough examination on their ability in production and designing, financial
situation, marketing capacity and their efforts in environment protection during
the course of selection in order to ensure that all the licensed enterprises and
agents are highly qualified.
c. Quality management
Since the licensed products cover miscellaneous categories and are closely
connected with the life of the consumers, a strict and perfect quality control
system has to be established. Therefore, in accordance with the features of
these trades as well as the relative regulations, the Organizer will appoint
professional quality control department to carry out the third-party management
over the environment and process of production and management as well as the
product itself in order to guarantee that the licensed products and services
will be in conformity with the concept and image of Expo 2010. 9.3.3 Event
Management
Event management is the commercial operation in which the Organizer uses
activities related to Expo 2010 as resources to carry out market development and
gain profit from it. Event management is closely related to all other aspects of
the commercial operation and will be carried through the planning and
implementation of Expo 2010. On the one hand, event management is not only an
important means to promote the concept and image of Expo 2010, but also an
important opportunity for the whole society to participate in and pay close
attention to the Expo. The range and variety of the events, both in scale and
content, will provide a platform for enterprises of various scale and type to
participate in the Expo apart from the Expo 2010 sponsorship. On the other hand,
the profits gained from the event management is helpful for the Organizer to
compensate for the fund invested in the events.
Therefore, after taking previous Expo experiences into consideration, the
Organizer redefines the third original category of the Expo 2010 Sponsorship as
a seperate Event Sponsors (for example, to name the event after the sponsor).
This will encourage more enterprises to participate in the preparation and
implementation work of the Expo, make Expo 2010 more splendid, and more
attractive to the visitors.
The events of Expo 2010 will consist of pre-Expo events and Expo events.
Pre-Expo events aim at establishing the Expo brand and promoting the awareness
of Expo 2010, with the ultimate goal of attracting participants, sponsors and
visitors. Pre-Expo events include a variety of domestic and international
promotion events and thematic activities. The promotional events refer to all
events related to the Expo or its preparation. Thematic activities refer to
those concerning the theme of the Expo. Meanwhile, Expo events are organized to
enrich the content of the Expo, including cultural events, festival events,
forum of all types of themes and rewards presentation events. 9.3.4 Ticket Sales
and Marketing
Ticket sales promotion is the most important source of the gross income of
the business operation. It is one of the important indexes to final measurement
of success of the Expo.
Ticket promotion is an integrated project that requires the coordination of
various departments, technology support and multi-sales channels. Hence,
incorporating elements of various other plans and departments is extremely
important to the successful execution of the event management plan. Notably,
“visitors” should always be at the heart of every single detail of the plan in
order to generate the best Expo experience.
a. Classification and pricing of the tickets
Tickets can be divided into daily tickets, weekly tickets, quarterly tickets
and night tickets. The organizer will set the price of all types of tickets by
taking the international pricing standard and the actual situation of China into
consideration.
b. Sales strategy
The Organizer preliminarily designs the discount and other rebates for
various types of tickets as follows in order to advocate the idea of “the
earlier you buy the ticket, the less you will pay and the more you can
experience the Expo”.
At the same time, to encourage mass purchase and take good care of the
interest of special social groups, the Organizer will design different
preferential prices for different visitors.
c. Organization and promotion of the sales
Tickets will be distributed through three main types of channel: ticketing
agents, direct sales through Internet and on-site sales. Ticket sales promotion
will take advantage of pre-Expo events and the awareness developed by the
marketing of the Expo 2010 brand. Since the expected visitors of Expo 2010 would
be of large quantity, and the presale period would start 2 years ahead of the
Expo, the Organizer would establish well-functioned computer network of sales
control system and closely connect it with the information system of on-site
management and visitor consultation in order to guarantee the consistence
between ticket sales and on-site management. 9.3.5 Ground Leasehold
Venue leasing in the Expo site
The commercial venue involved in the plan refers to all venues used for food
and beverage (as well as retail and others) business within the enclosed area of
the Expo site. According to the site plan, an area of around 100,000 m2 will be
available for catering to services, shopping and other commercial services for
participators and visitors. During the Expo, rich and multi-layer services of
food & drink and recreation within this ground will offer greatest
convenience for both the participators and visitors of the Expo.
To meet the great demand on food & drink and shopping possibly brought by
the future flow of people in the Expo site, business ground is divided into two
large sections: one for food & drink and the other for shopping. The former
is estimated to command an area of 820,000 m2, on which there would be
characteristic restaurants, gourmet food square, snack bar, fast food booth,
cafeteria, teahouse, dessert booth and large restaurants; the latter is
estimated to command an area of 180,000 m2, on which there would be various
retailers of licensed products, speciality shop and convenience stores. 9.3.6
Other Items of Business Operation
Apart from the above-mentioned things, the business operation of Expo 2010
also includes Expo commemorating postal collections and other items.
9.4 General Schedule of Business Operation
The selection of the partners and the senior sponsors for Expo 2010
sponsorship will start from the beginning of 2006 and finish in December, 2009.
The cooperation with the partners and the senior sponsors will last till the end
of the Expo.
Licensed product management will start from the beginning of 2006, run
through the whole process of the preparation and the hosting of the Expo, and
possibly go on as a brand management project after the close of the Expo.
The pre-Expo activity management will start from the beginning of 2006, and
last till the opening of the Expo; the Expo activity management will run through
the duration of the Expo.
The sales of the tickets will be divided into three stages: from May 1st,
2008 to April 30th, 2009 will be the pre-sales to companies; from May 1st, 2009
to April 30th, 2010 will be the pre-sales to the general public; from May 1st,
2010 to October 30th, 2010 will be the on-site sales.
The acquisition of commercial venue and relative operational work will start
from 2008 and last till the end of the Expo.